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Privacy Policy

Effective Date: January 1, 2025

Wilderness Lakes RV Resort ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you may provide to us through our website, https://wildernesslakesrvresort.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

a. Personal Information

You may voluntarily provide personal information, including but not limited to:

  • Full Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Account login credentials
  • Payment information (if applicable)

b. Non-Personal Information

We may automatically collect certain non-identifying information when you interact with the Site, such as:

  • Browser type and version
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device type, operating system

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. You can modify your browser settings to decline cookies if you prefer.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services
  • To improve and personalize your experience
  • To communicate with you, including sending updates, promotional content, or newsletters
  • To process transactions and send transaction confirmations
  • To respond to inquiries and customer service requests
  • To enforce our terms, conditions, and policies
  • To detect and prevent fraud or other illegal activity

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Third-party vendors who assist in providing the website or services (e.g., hosting providers, analytics tools, payment processors).
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court or government agencies).
  • Business Transfers: In the event of a merger, sale, or acquisition, your personal data may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request correction of any inaccurate or incomplete data.
  • Erasure: You can request that we erase your personal data under certain conditions.
  • Object to Processing: You may object to our processing of your personal data.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [Insert Contact Email].

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn we have collected such data without parental consent, we will delete it.

9. International Data Transfers

If you are located outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using our Site, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wilderness Lakes RV Resort

Mailing Address: 22552 Park Road 25, Mathis, Texas 78368

Phone: 361-547-9995